{
  "dataset": "prices.broadband-and-mobile",
  "generated": "2026-09-20T13:57:39.117Z",
  "licence": {
    "compilation": "CC BY 4.0",
    "compilation_url": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "Tariff Tracker, tarifftracker.io, published by PEF Consulting Partners Limited",
    "underlying": "The figures themselves belong to the bodies named in each dataset's sources. Most are Crown copyright under the Open Government Licence v3. Supplier tariff rates belong to the suppliers who publish them. Check the source terms before you rely on any of it commercially.",
    "corrections": "If a figure here is wrong, say so and we will correct it and record that we did."
  },
  "docs": "https://tarifftracker.io/api/",
  "fields": "https://tarifftracker.io/api/v1/dictionary",
  "as_of": "2026-04-01",
  "sources": [
    {
      "name": "Ofcom, ban on inflation linked price rises",
      "url": "https://www.ofcom.org.uk/phones-and-broadband/bills-and-charges/ofcom-bans-mid-contract-price-rises-linked-to-inflation"
    },
    {
      "name": "Ofcom, pricing and consumer engagement report",
      "url": "https://www.ofcom.org.uk/siteassets/resources/documents/research-and-data/multi-sector/pricing/2025/pricing-and-consumer-engagement-report.pdf"
    },
    {
      "name": "Ofcom, social tariffs list",
      "url": "https://www.ofcom.org.uk/phones-and-broadband/saving-money/social-tariffs"
    },
    {
      "name": "Citizens Advice, the rules have failed",
      "url": "https://wearecitizensadvice.org.uk/ofcoms-new-rules-on-mid-contract-price-rises-have-failed-aec2238c0ae1"
    },
    {
      "name": "MoneySavingExpert, 47,000 tariff analysis",
      "url": "https://www.moneysavingexpert.com/news/2026/06/mobile-broadband-price-hike-research/"
    },
    {
      "name": "EE, annual price changes",
      "url": "https://ee.co.uk/help/billing-payments/guide-to-bill/about-annual-prices-changes"
    },
    {
      "name": "Openreach, PSTN switch off",
      "url": "https://www.openreach.com/news/time-for-a-big-switch-up-as-pstn-switch-off-looms/"
    }
  ],
  "caveats": [
    "Retail prices are postcode dependent and change weekly. Treat any advertised price as indicative and check your own address.",
    "BT's and Sky's own pages deliberately omit the pounds and pence figures and direct customers to their individual notification. Those two rows come from consumer press rather than the provider.",
    "The no rise commitments marked reported were not confirmed on the provider's own site. Do not rely on them without checking your contract."
  ],
  "data": {
    "vertical": "broadband-and-mobile",
    "name": "Broadband and mobile",
    "tagline": "Ofcom banned inflation linked price rises. Three quarters of customers ended up worse off. Here is what your provider is actually charging you.",
    "headline": {
      "value": "£31.05",
      "unit": "/mth",
      "label": "Average broadband bill, Ofcom",
      "sub": "The biggest mid contract rise applied in April 2026 was £4 a month. On a £28 budget package that is a 14% rise, against inflation of 3.2%.",
      "direction": "up",
      "change": "+£4/mth in April",
      "band": "elevated",
      "source": "Provider price lists",
      "as_of": "2026-04-01"
    },
    "benchmark": {
      "value": 31.05,
      "period": "a month",
      "placeholder": "31",
      "what": "your monthly broadband bill",
      "note": "Ofcom average standalone broadband spend. If you are out of contract, expect to be about 25% above it."
    },
    "stats": [
      {
        "k": "Standalone broadband spend",
        "v": "£31.05",
        "n": "Ofcom, per month"
      },
      {
        "k": "SIM only mobile spend",
        "v": "£18",
        "n": "Ofcom, per month"
      },
      {
        "k": "Out of contract, paying more",
        "v": "28%",
        "n": "Of broadband customers"
      },
      {
        "k": "Out of contract penalty",
        "v": "+£7.20",
        "n": "25% more, standalone"
      }
    ],
    "tables": [
      {
        "title": "Mid contract price rises applied in 2026",
        "note": "In pounds and pence per month, as Ofcom now requires. The amount depends on when you signed, which is why two people with the same package pay different rises. Sky is the outlier: it did not adopt fixed pounds and pence for existing customers, so a Sky customer has no contractual certainty about year two.",
        "cols": [
          "Provider",
          "Service",
          "Rise",
          "Applied",
          "Cohort"
        ],
        "rows": [
          [
            "EE",
            "Broadband",
            "£4.00",
            "31 Mar 2026",
            "Signed from 6 Aug 2025"
          ],
          [
            "EE",
            "Handset plans",
            "£4.00",
            "31 Mar 2026",
            "Signed from 10 Sep 2024"
          ],
          [
            "EE",
            "SIM only",
            "£2.50",
            "31 Mar 2026",
            "Signed from 31 Jul 2025"
          ],
          [
            "BT",
            "Broadband, in contract",
            "£3.00 to £4.00",
            "31 Mar 2026",
            "By signing date"
          ],
          [
            "BT",
            "Broadband, out of contract",
            "£4.00",
            "1 Mar 2026",
            "All"
          ],
          [
            "Virgin Media",
            "Broadband, TV, phone",
            "£4.00",
            "Apr 2026",
            "Signed from 2 Oct 2025"
          ],
          [
            "Virgin Media",
            "Broadband, TV, phone",
            "£3.50",
            "Apr 2026",
            "Jan to Oct 2025"
          ],
          [
            "TalkTalk",
            "Broadband",
            "£4.00",
            "Apr 2026",
            "Signed from 16 Nov 2025"
          ],
          [
            "TalkTalk",
            "Broadband",
            "£3.00",
            "Apr 2026",
            "Aug 2024 to Nov 2025"
          ],
          [
            "Vodafone",
            "Home broadband",
            "£3.50",
            "1 Apr 2026",
            "All"
          ],
          [
            "Vodafone",
            "Pay monthly mobile",
            "£2.50",
            "1 Apr 2026",
            "Airtime only, device plans excluded"
          ],
          [
            "Sky",
            "Broadband",
            "£3.00",
            "1 Apr 2026",
            "Notified, not contractually fixed"
          ],
          [
            "O2",
            "Pay monthly and SIM only",
            "£2.50",
            "Apr 2026",
            "Raised from £1.80 in Oct 2025"
          ],
          [
            "Three",
            "Mobile, 100GB and above",
            "£2.30",
            "1 Apr 2026",
            "Signed from 9 Nov 2025"
          ],
          [
            "Three",
            "Mobile, 5 to 99GB",
            "£1.90",
            "1 Apr 2026",
            "Signed from 9 Nov 2025"
          ],
          [
            "Three",
            "Mobile, 4GB and under",
            "£1.80",
            "1 Apr 2026",
            "Signed from 9 Nov 2025"
          ],
          [
            "Three",
            "Home broadband",
            "£3.50",
            "1 Apr 2026",
            "Signed from 9 Nov 2025"
          ]
        ]
      },
      {
        "title": "Providers that do not apply mid contract rises",
        "note": "Only the two marked confirmed were verified on the provider's own website. The rest are reported by consumer press and should be checked against your own contract before you rely on them. Two providers widely listed as no rise, toob and Hyperoptic, appear to be wrong: toob's own site displays scheduled 2027 prices.",
        "cols": [
          "Provider",
          "Commitment",
          "Verified"
        ],
        "rows": [
          [
            "Zen Internet",
            "No in contract increases on all plans, full term",
            "Confirmed"
          ],
          [
            "SMARTY",
            "No annual rises on rolling one month plans",
            "Confirmed"
          ],
          [
            "giffgaff",
            "No mid contract rises on 18 month and rolling",
            "Reported"
          ],
          [
            "iD Mobile",
            "No rises on SIM only. Handset contracts excluded",
            "Reported"
          ],
          [
            "Lebara",
            "Fixed pricing since 2020",
            "Reported"
          ],
          [
            "Talkmobile",
            "No rises on 12 month and 1 month SIM only",
            "Reported"
          ],
          [
            "ASDA Mobile",
            "No in contract rises, 12 and 24 month SIM only",
            "Reported"
          ],
          [
            "VOXI",
            "No annual rises on rolling subscriptions",
            "Reported"
          ],
          [
            "Ecotalk",
            "No price rises ever, 30 day rolling",
            "Reported"
          ]
        ]
      },
      {
        "title": "Broadband and mobile social tariffs",
        "note": "Ofcom's list, last updated 17 August 2026. Standard eligibility means Universal Credit, Pension Credit, ESA, JSA or Income Support. Ofcom found 70% of eligible households do not know these exist. Only 532,000 people are on one.",
        "cols": [
          "Provider",
          "Price",
          "Speed",
          "Where"
        ],
        "rows": [
          [
            "Hyperoptic Fair Fibre Fast",
            "£12.00",
            "50Mb",
            "England, Scotland, Wales"
          ],
          [
            "EE Basics",
            "£12.00",
            "25Mb",
            "UK"
          ],
          [
            "Community Fibre Essential",
            "£12.50",
            "35Mb",
            "London"
          ],
          [
            "Virgin Media Essential",
            "£12.50",
            "15Mb",
            "UK"
          ],
          [
            "Hyperoptic Fair Fibre Superfast",
            "£13.00",
            "150Mb",
            "England, Scotland, Wales"
          ],
          [
            "4th Utility",
            "£13.99",
            "30Mb",
            "England"
          ],
          [
            "Fibrus Full Fibre Essential",
            "£14.99",
            "50Mb",
            "Northern Ireland, Cumbria"
          ],
          [
            "KCOM Full Fibre Flex",
            "£14.99",
            "30Mb",
            "Hull"
          ],
          [
            "toob essentials",
            "£15.00",
            "50Mb",
            "Hampshire, Southampton, Surrey"
          ],
          [
            "G.Network Essential",
            "£15.00",
            "50Mb",
            "London"
          ],
          [
            "Sky Broadband Basics",
            "£20.00",
            "36Mb",
            "UK"
          ],
          [
            "Vodafone Fibre 2 Essentials",
            "£20.00",
            "73Mb",
            "UK"
          ],
          [
            "O2 Essential Plan, mobile",
            "£10.00",
            "5G",
            "UK"
          ],
          [
            "VOXI For Now, mobile",
            "£10.00",
            "5G",
            "UK"
          ],
          [
            "SMARTY Social, mobile",
            "£12.00",
            "5G",
            "UK"
          ]
        ]
      }
    ],
    "facts": [
      "Since 17 January 2025 any mid contract rise must be stated in pounds and pence, and stated before you sign. Percentage and inflation linked terms are banned in new contracts.",
      "The rules were not applied retrospectively. If you signed before January 2025 you may still be on CPI plus 3.9%.",
      "Ofcom set no cap on the size of a fixed rise, which is the heart of the criticism.",
      "Citizens Advice concluded in February 2026 that the rules have failed. Awareness of price rises rose only to 38% for mobile and 36% for broadband.",
      "MoneySavingExpert analysed 47,000 tariffs in June 2026 and found three in four customers are worse off than under the old inflation linked system, and 99% face above inflation rises.",
      "The rises are regressive. A £4 rise is 6% on a £66.99 premium package and 14% on a £28 budget one.",
      "Almost every advertised price is a 24 month introductory rate for new customers. A £20.99 deal is contractually £24.99 from March 2027 and £28.99 from March 2028.",
      "Ofcom has not published its own assessment of whether the pounds and pence rules worked. The only assessments are from Citizens Advice and MoneySavingExpert."
    ],
    "support": [],
    "page": "https://tarifftracker.io/broadband-and-mobile/"
  }
}